Serving Wise County & Surrounding Areas
We are so pleased with the work your company did for us. They were prompt, efficient, kind and cleaned up after themselves. We very much appreciate your company’s ethics; they are above and beyond the ethics of companies out there today. It was refreshing. Thank you for your work. We will tell all we come in contact with who are looking for heat and air work about your company and the great job you did for us. Thank You.
-Joe and Louise R., and Mike and Jackie M.
We would like to take this opportunity to thank you for the excellent service you recently provided us on the repair of our air conditioner system. Your initial response was very timely and later in the day when it was determined we needed a TX valve you responded immediately by ordering the part with a 2 day delivery estimate and best of all we understand that Shaun was able to locate a part in your inventory that would work and made arrangements to have two technicians come over and perform the installation in a couple of hours. Thank you so much for the prompt action in our system repair. Last but not least we would like to thank the ladies that we talked to on the phone who kept us informed of our situation and how scheduling for all the repairs was being handled. They did a great job of keeping us aware of how our outage repair was being managed. To all of the folks at Decatur Heat & Air, well done, you all get 6 Gold Stars for this event.
-Bob & Naomi S.
I am very satisfied with my unit and with Decatur Heat & Air. They were professional, friendly and showed genuine concern about getting my new unit installed quickly.
– Lori F.
Thank you so much for the great service! Mike found the problem and had my a/c repairs done in a minimum amount of time. I appreciate your courtesy and expertise. God bless you!
Thanks for the service your company has always taken good care of our homes!